Business personnel should have the personality characteristics

There are different views for the salesman to a lot of people, some people think that the clerk should be thick skinned, some people think that the clerk should be able to run a marathon, some people think that the clerk should ballyhoo etc.! The salesman has the characteristics of congregation situation is not an accurate statement, according to many aspects of business personnel evaluation authority, should have the characteristics of a salesman:
1, enthusiasm
One of the emotional characteristics of character, business personnel should be full of enthusiasm, in the business activities in the way of getting along with people more to always keep warm feelings. Passion will make people feel warm and natural, so as to shorten the distance between each other's feelings, together with you to create a good exchange of thoughts and feelings of the environment. But not too warm, too much will make people feel somewhat alert, false display of affection, virtually build a psychological defense.
2, flexible
The effect of work can not always stereotyped, have their own ideas and methods, looking for customer information should be flexible and convenient, there are many methods for customer information, so that we can get more and more effective customer information, search for customers through customer data is our way to one of the flexible application, souke not only can search information, also can search out the management information can be derived to search out the customer information, you can track the progress of the business, so you always can be the first time to do sales.
3, cheerful
One of the characteristics of extroversion, frank and forthright performance. With this kind of character, can take the initiative to actively interact with others, and can learn from the communication of nutrition, growth experience, cultivate friendship.
4, perseverance
One of the characteristics of character. The business activities of the task is complex, to achieve business activities and objectives are always accompanied by difficulties, so, the business must have a strong personality. Only strong willed, perseverance, to find ways to overcome the difficulties, to achieve the desired objectives of business activities.
5, tolerance
Be patient and impatient. Business personnel as their organizations or clients, employers and the public intermediary “ ”, will inevitably encounter the public complaints, the subject of the complaint as “ on ”. Therefore, there is no patience, it will make their own organizations or customers, employers and complaints of the public to further intensify the contradiction between the work itself can not be carried out. As &ldquo in the complaint to the public; when punching bag ” it is best to force yourself to the complainant's position immediately stood up. Only in this way can we put up with “ force the heart of the challenge ” and then objectively evaluate the situation, to successfully resolve the contradiction. In daily work, the salesman should be patient. Not only do a good listener, expressed interest and concern for the speech of others; and make a patient persuasion, make others happy to accept your ideas and did not feel forced.
6, steady
Able to work means mature, mature is the external manifestations of stable. Customers are more willing to things to the steady people do! Steady is to give customers to rest assured that customers will have more business, brilliant career will start from here