Where is the core of quality improvement? Is it technically or on the device?
No, the core to improve the quality of people is changing.

First, the norms and optimization of employee actions, this is the first way to solve the quality problems.
Many quality problems, in the final analysis, is the non-standard operation of employees, which is easily overlooked by many enterprises. We have done a lot of cases have not done any special technical equipment improvements, that is, standardize and optimize the action of employees, the effect is obvious.
So, in the future, when it comes to quality problems, don't look at it very complicated. Start with the actions of the employees.

Second, horizontal control, that is, check each other.
Horizontal control is to check the problem at all levels, isolation, and check each other in place, this is a very effective method.
Third, a large area of investigation, at the point to solve the problem.
Through the investigation of quality problems, and every day investigation, and achieved results. Note that there are many problems to be found, and we should solve them at one point and one point. At the same time, we should not solve too many problems. Also before the production of a product, check the product has appeared in the history of the problem, and then a little bit to implement the responsibility to solve. Such a method of investigation is also a very good method.
Do quality improvement, in addition to the above three points, but also pay attention to how to change people.
1. change people.
Don't demonize the problems you encounter. Trust employees to solve these problems. Buddhist said: “ how self, can Sheng Wan law. ” people's self is actually very great, so we must believe that employees, we must believe that so many problems have not been solved, just because they did not do, did not go to tube, we must believe that the problem is actually very simple.

2., when restricting employees, must persist in pain.
It's tough to be an employee when you're using an action control card, but be sure to stick to it. As a project director said, "&ldquo, we've done this kind of improvement before, but it's no use.". Why doesn't it work? It is because there is no strict constraint on employees before, employees are bound to suffer, it will not match, and they do not match, we have no way. So, we're going through this. &rdquo: when employees are suffering from restrictions, we must adhere to them.
3., in the course of persistence, do not doubt.
A project is like this, when we started pushing horizontal control, we refused to open a ticket to each other, what should I do? Send an auditor to break the ice. If you don't give someone a ticket, I'll give you a ticket, and the result will be right away. Therefore, in the process of adhering to, must not doubt, once started the program, we will have a stick to the end.
In fact, there is no right or wrong management. Why are many companies on the ISO, ERP, KPI, but the changes in the enterprise is not big? Because it constrains things, enterprises have not done, just a little. The habit of doing business is always doing, doubting, hesitating, always walking. This determination is very important to control your thoughts, must not move to do some place.
4., the focus of quality improvement is not to change things, but to change people's habits.
Quality improvement, the final result is not reflected in the rise in the rate of pass, the decline in bad rate, but reflected in the changes in staff. Because the ultimate goal of quality improvement is to enhance the quality of staff awareness, to create the quality of enterprise culture.

Don't think that only by changing the quality consciousness of employees can you change the quality of employees. The quality consciousness comes from the quality movement, must change the movement first, brings the achievement, then changes consciousness. Therefore, quality improvement should be based on changes in the staff, focusing on meetings, publicity and recognition, because these actions can form an atmosphere, culture, so as to change people.
5., in the quality improvement process, must give up the inherent idea.
Do not think that the past experience is right, first of all, let employees out of this misunderstanding, do not think that has been done is right, to have the courage to examine themselves, deny themselves, so as to improve and improve.
In fact, in the final analysis, all the movements are not difficult to do, but the difficulty is that we can do the above five points. I believe every action we all know, but doing when many people's heart will have many thoughts, these thoughts are caused by people's habits, as long as can eliminate or control these habits, improve the effect will be good.
This article source: chemical belated effort;

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